Gaya APA

Lovelock, J, W, &, C. (2023). Services Marketing Manusia, Teknologi Strategi . JAKARTA: Gramedia Pustaka Utama.

Gaya MLA

Lovelock, Jochen, Wirta, &, Christopher. "Services Marketing Manusia, Teknologi Strategi". JAKARTA: Gramedia Pustaka Utama, 2023. Text.