Gaya APA

Faure, L, M, F, D, M, M. (1996). Impleminting Total Quality Management (Menerapkan Manajemen Mutu Terpadu) (1). JAKARTA: Elex Media Computindo.

Gaya MLA

Faure, Lesley, Munro, Faure, Dan, Malcolm, Munro. "Impleminting Total Quality Management (Menerapkan Manajemen Mutu Terpadu)". 1 JAKARTA: Elex Media Computindo, 1996. Text.