Gaya APA
Gaspersz, V. (2007).
Organizational Excellece: Model strategik menuju world class quality company .
JAKARTA:
Gramedia Pustaka Utama.
Gaya MLA
Gaspersz, Vincent.
"Organizational Excellece: Model strategik menuju world class quality company".
JAKARTA:
Gramedia Pustaka Utama,
2007.
Text.